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CANCELLATIONS and NO-SHOW POLICY

  • Treatments are selected and reserved specifically for your needs, based on availability. In order to best accommodate your requests, we require a 24 hour notification for any changes or cancellations-otherwise you will be charged 50% of the total service-fee to your credit card.

GRATUITY

  • Pricing is subject to change. Individual services do not include gratuity; however, spa etiquette suggests a 15% to 20% gratuity. We are unable to add gratuity onto credit cards. Please be prepared with cash or a personal check.

RETURNS

  • Tranquility stands behind the products we use and recommend. You have 30 days to return a product after it has been opened and 60 days if the item is unopened. Please have your receipt with you. (Some exclusions may apply based on packaging quality and remaining product.)

TIMING

  • In order to enhance your Tranquility experience, we suggest that you arrive 15 minutes prior to your scheduled appointment time. Use this time to de-stress, enjoy a beverage, or fill out paper-work that may be required for your service(s). If you arrive late, we cannot guarantee a full treatment, however you may be charged for the full service time. Please refer to the “Cancellations and No-Show Policy” for details.

GIFT CARDS

  • Tranquility Spa Gift cards are available for in-store purchase during regular business hours. Our knowledgeable front desk staff can help customize the perfect gift for any occasion. Choose from a gift envelope or gift box. For your convenience, Spa gift certificates may also be purchased online. Give the gift of Tranquility anytime or anywhere. Click here to purchase.
  • Tranquility Spa gift cards exclude Chiropractic and Natural Medicine services. Chiropractic and Natural Medicine gift certificates are sold separately. Please ask front desk staff for details.

PARKING

  • Parking lots are located on Cedar Avenue, 3rd and State Avenue, or 1st and State Avenue. Street parking is also available. The parking lot across the street from Tranquility belongs to Townhouse Books & Café, and it is only available for parking after 5pm. If you require special parking needs, please contact Tranquility for directions.

CONSIDERATIONS

  • Tranquility is a place of healing and relaxation, therefore, please respect other guests by silencing your cell phones and other electronic devices, refrain from loud talking or bringing small children to your appointment.
  • From everyone at Tranquility, thank you.

”"Out of convenience I have gone elsewhere for pedicures, I regret it every time. There is no place around town that does such an exceptional pedicure. It is obvious from the look of the polish to the longevity. Sharon is amazing and I would recommend her over and over again. Plan ahead, spend a little more and get the best pedicure in town!!"“

Annonymous

”As always, Tranquility surpassed my expectations.  Lovely people and first-rate services provided by well-trained professionals.  Quiet, relaxing environment.“

Nancy G.

”Incredible customer service!  The team at Tranquility clearly love their jobs as well as the people that walk through their doors each day.  I have had nothing but wonderful experiences at Tranquility!“

Mollie F.

”I had the best pedicure of my life yesterday!  My nail technician was absolutely wonderful!  I've never been so relaxed getting a pedicure.  I definitely recommend coming to Tranquility for any service.  I also came in to get a massage about a month ago and my massage therapist was so great.  I don't get pedicures and massages as often as I should but I won't go anywhere else to get either service.  If I could give more than 5 stars I would!“

Anonymous

”I love this place!  I have been with Tranquility from the first week they opened their doors, and 15 years later, I'm still with them!  My experience with all the staff over the years has been nothing but top notch.  What sets them apart from others is the variety of services they offer and the care they take in delivering those services.  There is something for everyone.  Tranquility is a place of compassion like none other, taking care of both the body and soul.  Their commitment to utilizing all natural organic products is much appreciated.  I would definitely recommend Tranquility to my friends, and I have!“

Michelle F.