113 N 2nd Ave
St. Charles, IL 60174
630-762-9864

Hours / Directions

Hours / Directions



Tranquility Spa and Wellness Center

113 N. 2nd Ave.
St. Charles, Il 60174
630.762.9864

(located 2 blocks east of the Fox River
and 2 blocks north of North Avenue)
loreta@relaxattranquility.com
 
The Journey toward beauty, health and
wellness begins at Tranquility




Business Hours:
Monday 10 a.m. - 7 p.m.
Tuesday 10 a.m. - 5:30 p.m.
Wednesday 10 a.m. - 9 p.m.
Thursday 10 a.m. - 9 p.m.
Friday 10 a.m. - 5 p.m.
Saturday 9 a.m. - 3 p.m.
Sunday–Closed




 

Tranquility Spa and Wellness Etiquette and Policies


Cancellations and No-Show Policy
Treatments are selected and reserved specifically for your needs, based on availability.  In order to best accommodate your requests, we require a 24 hour notification for any changes or cancellations-otherwise you will be charged 50% of the total service-fee to your credit card.

Gratuity
Pricing is subject to change. Individual services do not include gratuity; however, spa etiquette suggests a 15% to 20% gratuity. We are unable to add gratuity onto credit cards. Please be prepared with cash or a personal check.

Returns
Tranquility stands behind the products we use and recommend. You have 30 days to return a product after it has been opened and 60 days if the item is unopened. Please have your receipt with you. (Some exclusions may apply based on packaging quality and remaining product.)

Timing
In order to enhance your Tranquility experience, we suggest that you arrive 15 minutes prior to your scheduled appointment time. Use this time to de-stress, enjoy a beverage, or fill out paper-work that may be required for your service(s). If you arrive late, we cannot guarantee a full treatment, however you may be charged for the full service time. Please refer to the “Cancellations and No-Show Policy” for details.

Gift Cards
Tranquility Spa Gift cards are available for in-store purchase during regular business hours.  Our knowledgeable front desk staff can help customize the perfect gift for any occasion.  Choose from a gift envelope or gift box. For your convenience, Spa gift certificates may also be purchased online.  Give the gift of Tranquility anytime or anywhere.  Click here to purchase.

Tranquility Spa gift cards exclude Chiropractic and Natural Medicine services. Chiropractic and Natural Medicine gift certificates are sold separately.  Please ask front desk staff for details.

Parking
Parking lots are located on Cedar Avenue, 3rd and State Avenue, or 1st and State Avenue.  Street parking is also available.  The parking lot across the street from Tranquility belongs to Townhouse Books & Café, and it is only available for parking after 5pm.  If you require special parking needs, please contact Tranquility for directions.

Considerations
Tranquility is a place of healing and relaxation, therefore, please respect other guests by silencing your cell phones and other electronic devices, refrain from loud talking or bringing small children to your appointment.

From everyone at Tranquility, thank you.
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